Terms & Conditions

USER AGREEMENT

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures

Your use of the Eco Crystal Pvt. Ltd. Website (https://www.ecocrystalshop.com/) and all features provided in the Site are governed by the terms and conditions mentioned on the website (“terms and conditions”). By accessing or using the Site, you agree to be bound by these Terms.

The domain name and website (https://www.ecocrystalshop.com/) is owned by Eco Crystal Pvt. Ltd, having its registered office at Hepzhi Towers. # 32/A. Mazanine Floor. KIADB Industrial Area. Mahadevapura, Bengaluru, Karnataka 560048

The authorized distributors are allowed to supply products directly to customers who transact using the Site. As a User of the Site and its services you are contracting with the authorized distributors of Eco crystal Pvt. Ltd. through these Terms. This site collects your orders which are then serviced by the authorized distributors.

PLATFORM LIMITATIONS

Eco Crystal is not a party to the transactions between Buyer and Seller on the Platform and therefore all commercial Terms and Conditions offered on the website are agreed between You and the distributors.

Eco Crystal does not have control over Policies and commercial terms pertaining to price, shipping costs, payment methods, payment terms, date, period and mode of delivery and after sales services related to products. Manufacturer’s warranty is applicable as detailed in the product’s warranty manual. Eco crystal does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers. All discounts, offers (including exchange offers) are by the Seller and not by Eco Crystal

Eco Crystal does not at any point of time during any transaction between Buyer and Seller on the Platform hold title or any possession of the products offered by Seller nor does it at any point gain title to or have any rights or claims over the products offered by Seller to Buyer.

YOUR PROFILE AND SECURITY

Shoppers must register and log in for placing Orders on the Site (https://www.ecocrystalshop.com/). As part of the registration process on the Site, you may be required to share information important for us to service you efficiently.

Eco Crystal, and its partners may collect/use the following personally identifiable information about you:

  • NAME
  • Email address
  • Mobile phone number and
  • Contact details, postal code, address etc.

The personal information / data provided by you during usage of the Site will be treated as strictly confidential and in accordance with the Eco Crystal Privacy Policy and applicable laws and regulations.

You shall be responsible for maintaining the confidentiality of your login ID and Password and preventing unauthorized access into your profile. You shall be responsible for all activities / transactions that occur under your Login ID.

You agree to:

Immediately notify us of any unauthorized use / breach of your password or account or where you have reason to believe that your account may be used in an unauthorized manner on the following email address: Grievance. info@ecocrystal.in.

Ensure that you logout from your account at the end of each session.

YOUR REPRESENTATIONS AND USE OF PLATFORM

  • You agree that if You provide any information that is untrue, inaccurate, not current, or incomplete, we shall have the right to indefinitely suspend or terminate or block access to the Site by you.
  • You represent that you are at least the age of majority in your state or province of residence.
  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • A breach or violation of any of the Terms will result in an immediate termination of your Services
  • Promo offers validity may vary geographically. They are also valid only till the stocks last.
  • Any order suspected /not meant for domestic usage. the channel partner reserves the right to decline the order & refund the money. We reserve the right to block such accounts from where the suspected orders are placed.

Eligibility

Services of the Site are available only in India and to persons resident in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site.

PRODUCT AUTHENTICITY

All products sold on the website are sourced by Authorized Distributors of Eco Crystal PVt Ltd. Therefore, you can be assured of the quality and authenticity of the products you purchase on this website.

COPYRIGHT

Copyright © Eco Crystal PVt Ltd. All rights reserved. All copyright and other intellectual property rights in all text, images, and other materials on this site are owned by Eco Crystal PVt Ltd.

TRADEMARKS

All trademarks displayed on this site are either owned or used under license by Eco Crystal PVt Ltd.

MODIFICATIONS TO THE SERVICE AND PRICES

We reserve the right to modify prices for products without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online/ over the call. These products or services may have limited quantities and are subject to return or exchange only according to Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case.by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our site. You agree to promptly update your account and other information, so that we can complete your transactions and contact you as needed

CONTENT

The information on this site has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy or completeness. Eco Crystal PVt Ltd. officers, employees or agents shall not be liable for any loss, damage or expense arising out of any access to or use of this site or any site linked to it including, without limitation, any loss of profit, indirect, incidental or consequential loss.

All comments, suggestions, graphics, ideas (including product and advertising ideas), and other information or materials you submit to Eco Crystal PVt Ltd. through this web site will become and remain the exclusive property of Eco Crystal including any future rights associated with such submissions, even if these terms and conditions are later modified or terminated.

TERMS OF SERVICE

We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. Please read these Terms of Service carefully before accessing or using our website.

ACCURACY OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.